I currently work as a technician in our Turf Service team at our Chudleigh depot.
Two days are never the same at Masons Kings, as a technician we carry out maintenance servicing, diagnostics, repairs and even breakdowns on a variety of machinery. It’s a problem solving role which keeps me on my toes, I sometimes wonder how as a team we manage to get some of the machinery back up and running but we work to each others strengths in the team and even the trickiest problems get resolved.
We have a lot of different customers here in Turf Service. Lots of homeowners with garden
machinery such as strimmers, walk behind mowers, ride on mowers and even robotic mowers are brought in for a service. We also look after our professional groundscare customers, who tend to have bigger machinery used by councils, golf clubs, stadiums, country homes, arborists and such like.
I’ve been at Masons Kings for four and a half years. My previous experience has always
been as a technician, I’ve worked on everything from plant machinery to forklifts. I joined
Masons Kings looking for a change when I first moved down to the South West. Even though my skills were on the servicing side I wanted to try something new so started at Masons Kings in the Parts team. It was good to see the processes behind the parts I had been using for years, it’s not as easy to maintain stock and supply last minute requests as I once thought!
After a year I decided to go back to my roots when a position became available in the Turf Service team. Both the Parts team and my new team were very supportive of the department move. It was an easy transition in a company like Masons Kings who are always proactive in supporting their employees. This family owned and run business maintains its family values which we as employees are all part of. We’re definitely valued by the owners and they will come down to the workshop and find out how we are and
have a general chat.
My future goals for Masons Kings are World domination! If that isn’t quite possible I’d like to progress in turf service to a workshop foreman role, taking more responsibility for allocating the jobs as they come in and taking on a mentoring role for the rest of the team.