How can Masons Kings help during Lockdown?

We would like to inform our customers that we are still open and equipped to support your business.

 

 

As England moves back into National lockdown on Wednesday 6th January, we would like to inform our customers that we are still open and equipped to support your business.

We have adjusted and improved our onsite services through the two previous lockdowns to ensure that our customers are supported in the best way possible.

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SERVICING

We have over 30 trained, mobile technicians across the South West ready to carry out onsite servicing on any agricultural or domestic machinery and equipment. Our technicians will always adhere to all Government guidelines.

Chudleigh – 01626 852140

Exebridge – 01398 322140

St Columb – 01637 881814

SALES SUPPORT

Your business is as important to you as It is us. Our sales team are here to help with any queries you may have. If you are needing a replacement machine at any time, please call one of the following numbers below.

Agriculture:

 

 

Turf:

 

PRODUCT SUPPLY & PARTS:

Stock levels of agricultural, commercial and garden machinery remain strong and our manufacturers are working hard to ensure machinery on order is delivered in a timely manner. If you have machinery on order, we will contact you directly as usual to discuss the best method for delivery.

Our parts stock is also well stocked at a normal level we would expect for this time of year heading into the summer season so we are able to supply customers’ requirements to our high premium standard.

DELIVERIES:

We have made more deliveries than ever before which we offer with a contactless drop off to your farm, business or home. We are able to deliver parts, machinery, animal feed, gardening, DIY tools and equipment. Call your local depot to order.

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How else have we Adapted?

We’ve been working hard to provide positive solutions that have worked well to allow us to be able to continue to provide our premium products and support to our customers over the last few months and these will continue…

• Contactless collection – is available on all out products from outside the front of our store. Call your local depot to order.

• Machinery Demos – you can still try our machinery for yourselves at our depots or at your premises. This can be done whilst maintaining social distancing. The machine will be sanitised before and after you have used it to ensure it is safe.
• Remote support – is available from our FarmSight team to optimise inputs and outputs of your agricultural machinery.
• Website – you can find all the latest product and service information, offers and news as well as our latest stock of new and used machinery.
• Payments – can now be made in store within our safety guidelines and will continue to be possible over the phone too by calling your local depot.
• Contacting us – had never been easier!
  – Live chat on our website during opening hours
  – Call us
  – Use our contact form on our website to email us